VEX Terms of Use

Last Updated: March 6, 2026

Welcome to VEX. These Terms of Use ("Terms") govern your access to and use of the VEX mobile application, website, and related products, features, content, and services (collectively, the "Service"). By accessing, downloading, creating an account for, or using VEX, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. WHO WE ARE

VEX is operated by Soul Surferz, LLC ("VEX," "we," "us," or "our").

VEX is a private, curated social platform designed to facilitate introductions and connections among adults.

2. ELIGIBILITY

To use the Service, you must:

Be at least 18 years old
Have the legal capacity to enter into a binding agreement
Not be prohibited from using the Service under applicable law
Not have been previously suspended or removed from the Service unless we expressly authorize your return

By using VEX, you represent and warrant that you satisfy these requirements. We may request age, identity, or account verification at any time, and we may limit, suspend, or terminate access if we are unable to verify your eligibility.

3. ACCOUNT REGISTRATION AND SECURITY

You must create an account to access certain features of VEX. You agree to provide true, current, complete, and accurate information and to keep that information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you believe your account has been compromised, you must notify us promptly.

You may not:

Create an account using false or misleading information
Create an account for anyone other than yourself unless expressly permitted by us
Sell, transfer, lease, or share your account except as expressly authorized by VEX
Circumvent any suspension, restriction, or ban

We reserve the right to reclaim usernames, remove profiles, or require account changes where appropriate.

4. VERIFICATION AND TRUST FEATURES

VEX may use identity verification, selfie checks, liveness checks, gesture-based checks, AI-assisted review, fraud-detection tools, or other trust and safety measures to evaluate accounts, content, and platform activity.

These measures may involve third-party service providers.

You acknowledge and agree that:

Verification is intended to reduce fraud and improve platform integrity, but it is not a guarantee of any user’s identity, authenticity, intentions, safety, conduct, or compatibility
Verification does not constitute criminal background screening, credit screening, professional vetting, or endorsement by VEX
We may deny, delay, limit, suspend, or revoke verification status or account access at our discretion
You may be required to complete additional checks to access certain features

Any badge, status, label, reputation indicator, or trust signal made available through the Service is informational only and may be modified, removed, or revoked at any time.

5. NATURE OF THE SERVICE

VEX provides a platform that allows users to create profiles, discover other users, communicate, and potentially connect. VEX does not broker, arrange, supervise, monitor, or guarantee any interaction, meeting, relationship, transaction, or outcome between users.

You understand that VEX is an introduction platform only. We are not responsible for the conduct of any user, whether on or off the Service.

6. MEMBERSHIP, ACCESS, AND PLATFORM DISCRETION

Access to VEX is a limited, revocable, non-exclusive, non-transferable license, not a right. We reserve the right, in our sole discretion and to the maximum extent permitted by law, to:

Approve, deny, restrict, or revoke membership
Limit access to any feature, region, tier, or functionality
Remove or decline to publish content
Investigate suspected misconduct
Suspend, restrict, or terminate accounts
Modify, pause, or discontinue any part of the Service at any time

We are not obligated to provide or continue offering the Service, any particular feature, or access to any specific user.

7. SUBSCRIPTIONS, BILLING, AND PAYMENTS

Certain features of the Service may require a paid subscription, membership, in-app purchase, or other paid feature (collectively, "Paid Services").

By purchasing Paid Services, you agree that:

You will pay all applicable charges, taxes, and fees
Unless otherwise stated, subscriptions automatically renew until canceled
Billing may be processed by Apple, Google, or another authorized payment provider
Your purchase is also subject to the applicable app store or payment provider’s terms and conditions

Cancellation and Renewal

You may cancel renewal through your app store or payment provider account settings. Cancellation will stop future renewals, but it will not retroactively cancel the current billing period.

Refunds

Except as required by applicable law or the applicable app store’s rules, all purchases are final and non-refundable. We do not provide refunds or credits for partially used billing periods, unused features, or deleted accounts.

Price Changes

We may change pricing, features, or subscription structures at any time. Where required, we will provide notice before changes take effect.

8. USER CONTENT

"User Content" means any content you upload, submit, post, transmit, display, or otherwise make available through the Service, including profile text, photos, videos, messages, metadata, prompts, responses, feedback, and other materials.

You retain ownership of your User Content, subject to the rights you grant to us in these Terms.

By submitting User Content, you grant VEX a worldwide, non-exclusive, sublicensable, transferable, royalty-free license to host, store, reproduce, process, adapt, display, publish, distribute, moderate, review, analyze, and otherwise use that User Content for the purposes of:

Operating and providing the Service
Personalizing and improving the Service
Moderation, enforcement, fraud prevention, trust and safety review, and security
Developing, testing, supporting, and maintaining platform features
Complying with legal obligations and enforcing these Terms

You represent and warrant that:

You own or control all rights necessary to submit the User Content
Your User Content is accurate to the extent it purports to describe you or others
Your User Content does not violate these Terms, any law, or any third-party right, including privacy, publicity, copyright, trademark, or other proprietary rights

We may remove, restrict, edit, review, refuse, or disable User Content at any time, with or without notice.

9. PROHIBITED CONDUCT

You agree not to, and not to assist or enable others to:

Use the Service for any unlawful, fraudulent, exploitative, harmful, or unauthorized purpose
Impersonate any person or entity or misrepresent your identity, relationship status, affiliation, or intentions
Upload false, deceptive, manipulated, stolen, or misleading photos, videos, or profile information
Harass, threaten, stalk, intimidate, exploit, extort, defame, or abuse another user
Solicit money, gifts, financial assistance, investments, services, or commercial transactions from users without our express permission
Use the Service for escorting, prostitution, sex trafficking, coercion, non-consensual conduct, or any illegal sexual or commercial activity
Share another person’s private or confidential information without authorization
Upload content that is illegal, defamatory, obscene, violent, discriminatory, hateful, infringing, or otherwise objectionable
Upload nudity or sexually explicit content where prohibited by our policies or applicable law
Send spam, scams, phishing messages, chain messages, or unwanted promotions
Use bots, scripts, automation, scraping tools, data mining tools, or unauthorized third-party software to access or interact with the Service
Reverse engineer, decompile, interfere with, disrupt, or compromise the Service or its security
Circumvent bans, blocks, access controls, rate limits, or technical protections
Use the Service in a way that damages VEX, its users, or its reputation

We may investigate violations and take any action we deem appropriate, including content removal, feature restrictions, account suspension, account termination, referral to law enforcement, or cooperation with third parties.

10. COMMUNICATIONS BETWEEN USERS

You are solely responsible for your interactions with other users, both online and offline. We do not guarantee that communications, matches, introductions, or other interactions will lead to any particular result.

You understand and agree that:

You use the Service and communicate with other users at your own risk
We are not responsible for the conduct, statements, actions, omissions, or content of any user
We are not responsible for any meeting, encounter, exchange, dispute, injury, loss, harm, or damages arising out of or related to user interactions

If you choose to meet or interact with any user outside the Service, you do so voluntarily and at your own risk.

11. SAFETY, MONITORING, AND MODERATION

We may, but are not obligated to, monitor accounts, profiles, messages, content, or activity for safety, fraud prevention, quality control, legal compliance, and enforcement purposes.

We may use human review, automated tools, AI systems, third-party service providers, and internal trust and safety processes in connection with moderation and enforcement.

Nothing in these Terms obligates us to screen all users, monitor all content, prevent all misconduct, or intervene in any particular dispute.

12. REPORTS, ENFORCEMENT, AND APPEALS

Users may be able to report content, conduct, or accounts. We may review and act on reports in our discretion. We are not required to disclose investigative steps, evidence, enforcement logic, or the outcome of internal reviews.

We may, but are not obligated to, offer an appeal or review process for certain enforcement actions.

13. PRIVACY

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, store, share, and otherwise process information. By using VEX, you acknowledge that we may process your information in accordance with our Privacy Policy.

14. INTELLECTUAL PROPERTY AND SERVICE RIGHTS

The Service, including its software, code, designs, text, graphics, interfaces, trademarks, logos, branding, selection, arrangement, and all other content and technology other than User Content, is owned by VEX or its licensors and is protected by intellectual property and other laws.

Subject to your compliance with these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for its intended personal use only.

You may not copy, reproduce, republish, distribute, modify, create derivative works from, sell, license, exploit, or commercially use any part of the Service except as expressly authorized by us in writing.

15. FEEDBACK

If you submit ideas, suggestions, recommendations, bug reports, or other feedback regarding the Service, you agree that we may use, disclose, reproduce, license, distribute, and exploit that feedback without restriction or compensation to you.

16. THIRD-PARTY SERVICES AND CONTENT

The Service may rely on or integrate with third-party platforms, app stores, payment processors, hosting providers, AI providers, identity verification vendors, analytics providers, and other third-party services. We are not responsible for third-party services, products, content, availability, accuracy, or security.

Your use of third-party services may be subject to their own terms and policies.

17. DISCLAIMERS

To the maximum extent permitted by applicable law, the Service is provided on an "as is," "as available," and "with all faults" basis.

VEX disclaims all warranties, express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and availability.

Without limiting the foregoing, we do not warrant that:

The Service will be uninterrupted, secure, error-free, or available at any particular time or location
The Service will meet your expectations or achieve any intended result
Any user is authentic, safe, compatible, truthful, available, or acting in good faith
Verification, moderation, or fraud-detection tools will detect or prevent all false accounts, misconduct, or harmful activity
Any defects or errors will be corrected

18. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, VEX and its parents, subsidiaries, affiliates, owners, officers, directors, managers, employees, contractors, licensors, service providers, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, business, goodwill, data, or opportunity, arising out of or related to:

These Terms
The Service
User Content
User conduct
Verification, moderation, or trust features
Your reliance on profiles, badges, scores, labels, or communications
Any interaction, meeting, dispute, or event involving another user or third party

To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Service or these Terms shall not exceed the greater of:

The amount you paid to VEX, if any, during the twelve (12) months immediately preceding the event giving rise to the claim, or
One hundred U.S. dollars (US $100)

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

19. INDEMNIFICATION

You agree, to the maximum extent permitted by law, to defend, indemnify, and hold harmless VEX and its parents, subsidiaries, affiliates, owners, officers, directors, managers, employees, contractors, licensors, service providers, and agents from and against any claims, actions, demands, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Service
Your User Content
Your interactions with other users or third parties
Your violation of these Terms
Your violation of any law or the rights of any third party

20. TERMINATION AND ACCOUNT REMOVAL

We may investigate, suspend, restrict, deactivate, or terminate your account or access to all or part of the Service at any time, with or without notice, for any reason or no reason, to the extent permitted by law, including if:

You violate these Terms or our policies
We believe you create risk, possible legal exposure, or harm for VEX or its users
We suspect fraud, deception, unauthorized activity, abuse, or safety concerns
We are unable to verify information you provide
We discontinue the Service or a portion of it

You may stop using the Service at any time. Termination does not relieve you of obligations incurred before termination.

Sections that by their nature should survive termination will survive, including provisions relating to licenses, content rights, disclaimers, limitation of liability, indemnification, dispute resolution, and general terms.

21. DISPUTE RESOLUTION AND CLASS ACTION WAIVER

Please read this section carefully. It affects your legal rights.

To the maximum extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through final and binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court if eligible.

You and VEX agree that:

Arbitration will be conducted on an individual basis only
Neither party may participate in a class action, class arbitration, coordinated action, mass arbitration, or representative proceeding
The arbitrator may award relief only on an individual basis

If this arbitration provision is found unenforceable as to any claim, then that claim shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to that jurisdiction and venue.

Nothing in this section prevents either party from seeking injunctive or equitable relief for misuse of intellectual property, unauthorized access, or other claims for which such relief is appropriate.

22. CHANGES TO THE SERVICE AND TERMS

We may update, modify, suspend, or discontinue the Service, in whole or in part, at any time.

We may also revise these Terms from time to time. If we make material changes, we may provide notice by posting updated Terms, updating the date above, through the Service, or by other reasonable means. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the revised Terms.

23. EXPORT, SANCTIONS, AND COMPLIANCE

You may not use, access, export, re-export, or transfer the Service except as authorized by United States law and the laws of the jurisdiction in which the Service was obtained or is used.

You represent that you are not located in a country subject to embargo and are not a person or entity with whom dealings are prohibited under applicable export control or sanctions laws.

24. APP STORE AND PLATFORM TERMS

If you download or access the VEX app through Apple’s App Store, Google Play, or another platform, you acknowledge and agree that:

These Terms are between you and VEX, not the platform provider
The platform provider is not responsible for the Service or its content
The platform provider has no obligation to furnish any maintenance or support services unless required by applicable law
In the event of any failure of the app to conform to an applicable warranty, you may notify the applicable platform provider, and the provider may refund the purchase price, if any, in accordance with its policies; to the maximum extent permitted by law, the platform provider will have no other warranty obligation with respect to the app
The platform provider is a third-party beneficiary of these Terms to the extent applicable and may enforce these Terms against you in that capacity

25. APPLE STANDARD EULA

To the extent required by Apple, and unless superseded by a valid custom license agreement provided by VEX, the application is licensed to you subject to Apple’s Standard End User License Agreement, available at:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

If there is any conflict between Apple’s Standard End User License Agreement and these Terms, these Terms will control solely as between you and VEX to the extent permitted by applicable law.

26. GENERAL TERMS

These Terms constitute the entire agreement between you and VEX regarding the Service and supersede any prior agreements or understandings relating to the same subject matter.

If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

We may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, sale of assets, reorganization, or by operation of law. You may not assign or transfer these Terms without our prior written consent.

No agency, partnership, joint venture, employment, or fiduciary relationship is created by these Terms or your use of the Service.

27. CONTACT

If you have questions regarding these Terms, contact:

support@soulsurferz.co

By using VEX, you acknowledge that you have read, understood, and agree to these Terms of Use.